{"id":20037,"date":"2021-09-15T09:04:47","date_gmt":"2021-09-15T03:34:47","guid":{"rendered":"https:\/\/wpml.artech.com\/blog\/getting-your-business-back-to-business-during-the-covid-19-outbreak\/"},"modified":"2026-04-07T10:59:56","modified_gmt":"2026-04-07T05:29:56","slug":"getting-your-business-back-to-business-during-the-covid-19-outbreak","status":"publish","type":"post","link":"https:\/\/www.artech.com\/fr\/blog\/getting-your-business-back-to-business-during-the-covid-19-outbreak\/","title":{"rendered":"Relancer votre activit\u00e9 pendant l&#8217;\u00e9pid\u00e9mie de COVID-19"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4723 \" src=\"https:\/\/www.artech.com\/wp-content\/uploads\/2021\/06\/blog-7-300x198.png\" alt=\"COVID-19 Outbreak\" width=\"879\" height=\"580\" srcset=\"https:\/\/www.artech.com\/wp-content\/uploads\/2021\/06\/blog-7-300x198.png 300w, https:\/\/www.artech.com\/wp-content\/uploads\/2021\/06\/blog-7.png 511w\" sizes=\"auto, (max-width: 879px) 100vw, 879px\" \/><\/p>\n<p>La pand\u00e9mie de COVID-19 (coronavirus) a boulevers\u00e9 de mani\u00e8re in\u00e9dite notre fa\u00e7on de travailler, de communiquer et de fonctionner dans notre vie quotidienne. Les entreprises qui d\u00e9pendent fortement de la pr\u00e9sence physique de leurs employ\u00e9s sur site et de leur proximit\u00e9 avec des coll\u00e8gues ou des clients courent le plus grand risque de contracter le virus mortel de la COVID-19. Pour \u00e9viter ces risques, les entreprises ont consid\u00e9rablement ralenti leurs activit\u00e9s, tentent de r\u00e9organiser leurs processus et sont contraintes de prendre des d\u00e9cisions difficiles telles que des cong\u00e9s forc\u00e9s, des licenciements, voire l\u2019arr\u00eat complet de leurs activit\u00e9s. Tant qu\u2019il n\u2019existe pas de solution permettant de contr\u00f4ler la COVID-19 (ou toute future pand\u00e9mie) de mani\u00e8re \u00e0 ce que les lieux de travail physiques (\u00e9coles, magasins, usines, sites de production, bureaux, etc.) puissent rester des espaces s\u00fbrs pour mener des activit\u00e9s, nous sommes confront\u00e9s au d\u00e9fi de red\u00e9finir la mani\u00e8re dont le travail doit \u00eatre effectu\u00e9.<\/p>\n<p>Malheureusement, pour la plupart des entreprises et institutions, il n\u2019existe pas de solution miracle capable de traiter toutes les complexit\u00e9s li\u00e9es \u00e0 la transformation de votre mod\u00e8le d\u2019affaires en un mod\u00e8le \u00e0 distance tout en conservant la m\u00eame efficacit\u00e9 et le m\u00eame rendement qu\u2019avant cette pand\u00e9mie. C\u2019est ici que notre d\u00e9pendance vis-\u00e0-vis de la technologie jouera un r\u00f4le crucial pour remettre votre entreprise sur les rails. L\u2019avantage est qu\u2019il existe des opportunit\u00e9s int\u00e9ressantes de repenser fondamentalement la mani\u00e8re dont vous approchez, interagissez et servez vos clients. Les technologies num\u00e9riques permettent des interactions \u00e0 distance, la personnalisation et le commerce d\u2019une mani\u00e8re qui peut repr\u00e9senter non seulement un retour \u00e0 la normalit\u00e9, mais aussi une opportunit\u00e9 de vous diff\u00e9rencier profond\u00e9ment de vos concurrents.<\/p>\n<p>Artech fournit des solutions technologiques et des conseillers experts pour vous aider \u00e0 exercer vos activit\u00e9s \u00e0 distance.<\/p>\n<p>Voici quelques domaines cl\u00e9s dans lesquels Artech peut vous aider \u00e0 mieux servir vos employ\u00e9s et vos clients pendant la pand\u00e9mie de COVID-19.<\/p>\n<ol>\n<li>Compl\u00e9tez vos op\u00e9rations de service client et de centre d\u2019appels \u2013 La main-d\u2019\u0153uvre d\u2019Artech, compos\u00e9e de centaines de sp\u00e9cialistes du service client et du support informatique, peut compl\u00e9ter vos op\u00e9rations existantes :\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Service client ou support des ventes \u2013 24h\/24 et 7j\/7, 365 jours par an<\/li>\n<li>Lignes directes \/ Service d\u2019information \u2013 24h\/24 et 7j\/7, 365 jours par an<\/li>\n<li>Support technique \/ Help Desk \u2013 24h\/24 et 7j\/7, 365 jours par an<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Aider les travailleurs \u00e0 distance \u00e0 collaborer depuis leur domicile \u2013 Gr\u00e2ce \u00e0 des outils puissants comme MS Teams, Artech peut aider vos employ\u00e9s contraints de travailler depuis leur domicile \u00e0 collaborer de mani\u00e8re s\u00e9curis\u00e9e avec leurs coll\u00e8gues. Artech peut mettre en place des environnements, fournir une formation et un support de configuration, et personnaliser la plateforme de collaboration \u00e0 tout moment.<\/li>\n<li>Fournir davantage d\u2019<a href=\"https:\/\/www.artech.com\/fr\/digital-experience-2\/\">exp\u00e9riences num\u00e9riques<\/a> \u00e0 distance \u2013 Le groupe Technical Solutions d\u2019Artech propose des services de gestion de contenu web et de d\u00e9veloppement d\u2019applications qui connectent clients, partenaires et employ\u00e9s, permettant ainsi des fonctionnalit\u00e9s personnalis\u00e9es de commerce et de gestion des activit\u00e9s.<\/li>\n<li>Poursuivre le support des op\u00e9rations de donn\u00e9es existantes \u2013 Avec les travailleurs \u00e0 distance, il devient plus important de se connecter aux donn\u00e9es de mani\u00e8re s\u00e9curis\u00e9e. L\u2019\u00e9quipe d\u2019Artech peut fournir ces services \u00e0 distance et de mani\u00e8re s\u00e9curis\u00e9e, y compris la migration et le stockage des donn\u00e9es, la sauvegarde et la restauration, l\u2019analytique, la conception, la cr\u00e9ation et la gestion de bases de donn\u00e9es, l\u2019int\u00e9gration de bases de donn\u00e9es, la migration vers le cloud et l\u2019administration \u00e0 distance.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>Chacun des services ci-dessus peut \u00eatre assur\u00e9 \u00e0 distance afin de soutenir un mod\u00e8le de t\u00e9l\u00e9travail qui \u00e9vite les risques li\u00e9s aux contacts physiques directs entre coll\u00e8gues ou clients.<\/p>\n<p>Ces services peuvent \u00eatre propos\u00e9s sous forme de solutions de <a href=\"https:\/\/www.artech.com\/fr\/managed-services-and-project-delivery\/\">services g\u00e9r\u00e9s<\/a> \u00ab complets \u00bb, \u00ab \u00e9tendus \u00bb ou \u00ab temporaires \u00bb. De plus, Artech peut fournir du personnel suppl\u00e9mentaire pour vos programmes\/projets, que ce soit de fa\u00e7on temporaire ou \u00e0 long terme, et en mode distant, afin de combler les lacunes de comp\u00e9tences, de r\u00e9pondre \u00e0 la demande croissante et de couvrir la charge de travail.<\/p>\n<span class='mb-center maxbutton-1-center'><span class='maxbutton-1-container mb-container'><a class=\"maxbutton-1 maxbutton maxbutton-bluereadmore\" href=\"https:\/\/www.artech.com\/fr\/contact-us\/\"><span class='mb-text'>Contactez-nous<\/span><\/a><\/span><\/span>\n","protected":false},"excerpt":{"rendered":"<p>La pand\u00e9mie de COVID-19 (coronavirus) a boulevers\u00e9 de mani\u00e8re in\u00e9dite notre fa\u00e7on de travailler, de communiquer et de fonctionner dans [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18998,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-20037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soutien COVID-19 : Relancez votre entreprise avec Artech<\/title>\n<meta name=\"description\" content=\"Naviguez \u00e0 travers l&#039;\u00e9pid\u00e9mie de COVID-19 gr\u00e2ce \u00e0 notre guide d&#039;experts pour remettre votre entreprise sur les rails. 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