Artech provides the most innovative, efficient, and cost-effective workforce solutions in today’s marketplace.
Artech leverages its mature, quality-certified processes to provide a variety of standard and customized solutions and programs to help clients optimize their supply chain and increase time to market of their workforce requirements. Artech’s workforce solutions help clients increase efficiency, accelerate project progress, cut costs, and ultimately enhance their competitive edge.
Contingent Workforce Staffing
Artech’s deep heritage and expertise in providing specialized staffing services sets the company apart. As an industry leader, Artech offers profound knowledge, comprehensive market analysis, and exceptional customer service to guarantee maximized workforce solutions.
Artech provides technical expertise to fill gaps in clients’ immediate skill-sets availability, delivers emerging technology skill-sets, refreshes the existing skill base, allows for flexibility in project planning and execution phases, and provides budgeting/financial flexibility by offering contingent labor as a variable cost.
Service Delivery Excellence
Artech best serves its clients by adhering to and executing superior processes.
The company is dedicated to operational excellence as part of a client-centric mindset that assures consistent execution. Through decades of experience, Artech has developed and refined every step in the full lifecycle staffing fulfillment and consultant management practice.
Key aspects of Artech's service delivery model include:
- Strong focus on quality
- 24×7 dedicated service delivery teams
- Artech’s Global Enterprise Management (GEM) system – an integrated workflow system for delivering end-to-end workforce solutions
- Client-wise service-level understanding
- Metric-based performance expectation from all team members
- Mature teams and strong regional presence in all key geographies around the continental United States as well as other major countries including India, China, and Canada
- Mature process orientation for global service delivery
- Relationships with all major industry MSP and VMS partners
- Fully compliant back office operations
Artech is the #1 Largest Women-Owned IT Staffing Company in the U.S., and the #11 Largest IT Staffing Company in the U.S., as reported in Staffing Industry Analysts' annual report (SIA, 2017).
Mature Recruiting Process & Infrastructure
Artech enjoys a competitive edge through expertise in managing the IT consulting process.
The company has mastered the step-by-step process, including candidate search, identity verification, qualification, and hiring process, which enables Artech to provide on-demand technical resources with very low turnaround time.
Artech also has a centralized recruiting infrastructure supported by one of the largest recruiting teams in the industry, supplemented when required by local recruiting operations in strategic markets. This allows the company to deliver on behalf of its enterprise clients and exceed their expectations on every level.
Account Management & Service Delivery Management
Artech has a well-established account management approach and client governance structure that fosters consistent client support on a centralized global and national basis. Client centricity and execution excellence are at the heart of Artech’s philosophy and these principles are embedded into the Artech culture. Artech has leveraged its dedicated team concept together with cutting-edge technology tools and mature processes across both the national and global landscape to gain acceptance among the Fortune and Global 500 community, where Artech now supports over 100 clients and has become the #1 Largest Women-Owned IT Staffing Company in the U.S. (SIA)
Onboarding & Offboarding
Artech’s onboarding process abides by all client timelines, as well as legal and regulatory requirements. Some checks and balances in place during Artech’s onboarding phase include, but are not limited to: background checks, drug testing, skills testing, I-9 verification, NDA agreements, reviewing consultant safety and security, and more.
Artech has formulated an effective off-boarding process to ensure a smooth transition at the client site as well as to minimize any negative impact on employee morale. The potential for re-engaging the consultant is always a top consideration.
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Artech has created an industry-unique consultant relationship management system replete with resource support, communication, and retention administration. Artech begins with an assertive outreach program, driven by consultant relationship managers and supported by a powerful, web-based ERP platform that organizes timesheet reporting, expenses, and so on.
It is Artech’s priority to welcome each new consultant to its team and assure consultant satisfaction by providing a wide range of easily-accessible resources, intrinsic support, and deliberate, periodic communications.
Aspects of Artech's consultant care program include:
Recognition & Rewards
Artech believes in acknowledging its resources for exemplary performance and rewards the high achievers.
The proactive consultant care process is supported by a delivery-based rewards plan to sustain consultants’ motivation. It includes project completion bonuses, performance incentive bonuses, retention bonuses, and so on.
Artech identifies the training needs of its onsite resources and fills the gap with classroom/on-the-job training. Where need be, Artech sponsors advanced/professional training for its consultants.
Artech strives to eliminate the bench period for consultants. Well before a given project ends, Artech’s account management team begins to cross-reference the consultant’s skill-sets against existing and anticipated job openings among Artech’s vast client base.
Artech leverages its mature processes and cutting-edge systems to source, screen, and on-board highly-skilled resources across job categories that include:
- Information Technology (IT)
- Professional & Managerial
- Regulatory, Clinical, & Scientific
- Marketing & Creative
- Project Management (PM) & Business Analysis
- Accounting & Financial
- Sales & Marketing
- Call Center & Help Desk
- Desk Side Support (DSS)
- Human Resources (HR) & Legal
Artech understands and appreciates the client’s ability to identify top talent and their desire to retain them; therefore, Artech has implemented client-friendly terms for the conversion of contingent or temporary labor to permanent employees.
Artech provides direct hire (permanent placement) services and recruits employees on behalf of its clients to fill permanent positions for technology, general, or hard-to-find skill-sets across a wide breadth of job categories and geographies.
Those clients engaging Artech for contingent labor or temporary staffing requirements have the option of engaging Artech for direct hire positions as well as converting existing Artech consultants to permanent employees.
Artech provides payrolling services, assuming management responsibility of the referred or pass-through consultants identified by the client. Artech’s payrolling process includes complete validation, induction, and communication management.
Through a successful vendor consolidation program, Artech’s clients reap the advantages of engaging with fewer, more qualified suppliers. Benefits include:
- Sourcing activities can be centralized and ultimately more efficient
- There will not be vast disparities in fees
- There will not be variances in contracts
- There are limited candidate ownership questions; hence, less co-employment risk
- Deliverables across the board will be more consistent
Artech concurs that the periodic assessment of suppliers is a necessary aspect of continuous improvement and due diligence in supply chain management. Ultimately, the best suppliers rise to the top when appraised according to KPIs and metrics-based performance.
The company has a team dedicated to the transitioning practice and is wholly proficient at assuming management responsibility and becoming the employer of record for a consultant, group of consultants, or project team previously on-boarded by another vendor.
Artech has extensive experience providing large- and medium-sized team installations and transitioning services to its clients. The company has teams deployed for SOW projects as well as ongoing programs, and has transitioned hundreds of consultants from other vendors to its own team.
Artech’s primary objective is to assure its clients’ project success and business continuity. Wherever a transition is necessary and approved, Artech will make strategic recommendations to its clients and assure that both the employees and clients experience a flawless handoff with no interruption to services.
For any transitioning exercise, Artech deploys low cost technology solutions such as a dedicated website and dedicated call center to assist in creating an open communication environment for the allocated employees. The transition process has proven to accomplish long-term retention and motivation for these employees.